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ABOUT COTSWOLD HEREFORD.

Find out more about what we do and our team.

Latest News & Events

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NEW BMW SALES EVENT

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Impress with the new BMW Shadow Edition

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The BMW Lower Emissions Allowance.

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VACANCIES

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BMW i3 Service Inclusive

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Introducing Matt

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AN INTRODUCTION TO COTSWOLD MOTOR GROUP.

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Where Next?

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BMW XDRIVE.

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ROAD TAX CHANGES 01/04/2017

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Cotswold Motor Group Awards 2016

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BMW 4 Series diesel models with 0.0% APR

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What type of BMW Engine is right for you?

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Meet the team

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Peter Redfern

Head of Business

Josh Galvin

Sales Manager

Dean Smith

Service Manager

Karl Pritchard

Parts Manager

Kevin Taylor

Sales Executive

Peter Lewis

Sales and Motability Executive

Robert Warren

Sales and Motability Executive

Aaron Higgins

Sales Executive

Tom Smith

Sales Executive

Victoria Thomas

Sales Executive

Sam Wynn

Sales Executive

Matthew Davies

BMW i Sales Executive

Jordan Allen

Trainee Sales Executive

Alex Catley

Product Genius

Lewis Hitch

Product Genius

Claire Christie

Service Reception Manager

Andy Caldwell

Service Advisor

Justin Lowe

Workshop Controller

Alice Shenstone

Service Advisor

Nell Watts

Service Advisor

Tim Cole

Technician

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Everything explained clearly and tried very hard to accommodate my needs

Sales

Very professional and attentive service from the girls in Hereford. Please though drop the insistence that sales advisers "congratulate" purchasers on buying a vehicle as its a bit grating and condescending. I haven't won it, I've bought it!

Sales

Experience was very excellent. Well looked after, didn't feel like I was just buying one car, it felt like I was buying into BMW for the long term. Delivery was one week after purchase, made very convenient and smooth on the morning of collection.

Sales

Cotswold Motor Centre Hereford were most helpful. From the initial call, the salesman Kevin was honest and helpful, explaining specifics about our chosen X3. Finance was clearly detailed, and additional services offered.

Sales

We were well looked after and the environment and atmosphere was very pleasureable. All the staff that spoke to us did so in a calm, measured and friendly manner.

Sales

The salesman was excellent shame he was let down by the PDI team

Sales

Everything they said they'd do, they did

Sales

Kevin who was looking after us was very good with sorting everything out.

Sales

Empathy of a High standard.

Sales

Excellent customer service from Kevin receptionist and gentleman who ran through the workings of the car.

Sales

Polite helpful

Sales

All aspects of purchase made clear and efficiently carried out.

Sales

Again, excellent customer service. Aaron kept me informed and up-to-date through the complete process.

Sales

Our representative was extremely understanding, not pushy, and took care of our needs and concerns.

Sales

Straightforward with no problems

Sales

Staff ready to "go that extra mile" to help

Sales

Basically could find no fault with the way the purchase was dealt with

Sales

I had special needs, as a wheelchair user. these we well handled

Sales

no problems

Sales

Vicky was most helpful throughout and I was looked after at every turn.

Sales

Everyone was all very helpful

Sales

No issues to report

Sales

Kev sorts everything out and goes above and beyond to make buying a car enjoyable instead of stressful.

Sales

Sales person was not pushy unlike other BMW centres I had visited. It was only down to the sales person at the particular centre I used that resulted in me buying a new car.

Sales

We have had constant updates from Vicky when the car would be coming.