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ABOUT COTSWOLD HEREFORD.

Find out more about what we do and our team.

Meet the team

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Peter Redfern

Head of Business

Steve Liddle

Head of Sales

Dean Smith

Service Manager

Sara Matthews

New BMW Sales Controller

Robert Warren

Approved Used Car Controller

Kevin Taylor

Sales Executive

Peter Lewis

Sales and Motability Executive

Aaron Higgins

Sales Executive

Tom Smith

Sales Executive

Scott Owen

Sales Executive

Matthew Davies

Sales Executive

Jordan Allen

Sales Executive

Jake Robson

Sales Executive

Lewis Hitch

Trainee Sales Executive

Alex Catley

Product Genius

Customer Service manager

Service Reception Manager

Alice Shenstone

Service Advisor

Jessica Shouler

Service Advisor

Karl Pritchard

Workshop Controller

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Satisfied kept informed from start to finish.

Service

They did what they said they would and on time. And the coffee was good!

Service

Could not fault anything. Everyone was really friendly and helpful. I have dealt with Cotswold Hereford for about 3 years and I have never had any issues

Service

This is how it should be and how it always used to be Good to see everything all clear and explained as well as shorn.

Service

Coped with my demands very easily

Service

Booked in when I wanted and completed when I wanted..

Service

Good customer care

Service

Very happy with the work job completed but leaving my vehicle in a messy condition which I had to hoover after arriving back at home.

Service

Competitive pricing and personal service

Service

Always get good service from Cotswold Herford, the advisors are all very effecient

Service

THEY ARE TRULY PROFESSIONAL & ALWAYS GO "THAT EXTRA MILE".

Service

They could not have done more, under very difficult times ( Coronavirus shutdown imminent ).

Sales

Care and attention with new vehicle delivery during Covid 19 UK lockdown. As usual your Sales representative Peter Lewis was excellent.

Sales

Jordan was helpful and not pushy

Sales

Again I would praise the staff for being so attentive

Sales

Fantastic service. This is the third car that I've purchased from this dealership with my second and third being facilitated through Tom Smith. Tom is a very knowledgeable and professional sales advisor and certainly made the experience 5-star.

Sales

Great Service as always, Lewis very good

Sales

Excellent service from Kevin Taylor whom we trust and have dealt with him for over 20 years

Sales

they have always been helpful and friendly

Sales

I use Cotswolds BMW for everything. Their sales, parts and service are second to none. Everyone is pleasant and very willing to help me no matter the issue.

Sales

As above

Sales

Salesman was so welcoming, helpful, great attention to detail

Sales

The sales executive made the process relaxed and easy to follow and his communication was excellent throughout. Handover was achieved efficiently despite the volume of paperwork to be completed. Good post-delivery follow up courtesy calls.